Terms of service

Welcome to Meloura & Co! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • By accessing or using our website (meloura.co), you agree to comply with these Terms of Service.

  • We reserve the right to modify these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

2. Products & Orders

  • We strive to accurately display our candles, including colors, scents, and pricing. Due to natural variations, slight differences may occur.

  • All orders are subject to product availability and acceptance. We may refuse or cancel orders at our discretion.

  • Prices and shipping fees are subject to change without notice.

3. Payment

  • Payments are processed securely via our chosen payment gateways.

  • You agree to provide current, complete, and accurate billing information.

  • We accept all payment methods displayed at checkout, including Apple Pay, credit/debit cards, and other supported platforms.

4. Shipping & Delivery

  • Standard and express shipping options are available. Shipping times are estimates and may vary.

  • Risk of loss and title for products pass to you upon delivery.

5. Returns & Refunds

  • Please refer to our Refund & Return Policy for detailed information on returns, refunds, and exchanges.

6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Meloura & Co or its licensors.

  • You may not reproduce, distribute, or use our content without explicit written permission.

7. User Conduct

  • You agree not to misuse the website or engage in any activity that may disrupt or harm the website, our business, or other users.

8. Limitation of Liability

  • Meloura & Co is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the purchase price of the product(s) purchased.

9. Governing Law

  • These terms are governed by the laws of the state in which Meloura & Co operates.

10. Contact Us